Help Articles & FAQ
Understanding BillBacks: Delayed Billing is insidous
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First Data is notorious for Billback (BB) delayed billing.
It makes bookkeeping impossible because numbers never add up.
BillBack Billing (BB)
Delayed Billing—Tricks of the Trade
Do I have Delayed billing?
BillBacks (BB) on a statement make it impossible to do any accounting of your merchant statement whatsoever. The math doesn’t add up. Obviously, this means you have no idea what you’re being charged.
How to tell
If your statement’s Interchange charges look like the ones in the picture above (see red square), you have BillBack Delay Billing.
If your statement contains transactions or totals for more than one month, you probably have delayed billing, or billbacks. You may see the letters “BB” on your statment and this is a dead giveaway.
Why it is used
Delayed billing means you’re charged part of the fees for all transactions one month, and then the other part of the fees for the transactions the following month. This is an accounting nightmare. It makes bookkeeping impossible for your accountant, controller, treasurer, CFO or anyone else hoping to audit the fees and look for overcharges, padding or mistakes.
Often, your statement will reflect your current month’s volume, number of transactions and Per Item fees, however, the Interchange charges or Discount Rates — showing which card types your customers actually paid with—do not show up until the statement on the next month.
Delayed billing all but guarantees you won’t understand what you’re being charged. First Data, and its resellers, are notorious for this practice. They invented it. They are the largest corporate processing company in the world, processing for banks like Wells Fargo.
What you can do
If your Processor is this evil, just drop them and get an honest, reputable Processor who does not engage in this deception.
There is absolutely NO REASON that justifies this kind of billing whatsoever (although they may try very hard to excuse themselves or call it a technology issue).
This is why we at Merchant Service Group only bill using Interchange Plus billing, the only true, honest, easy and fair pricing.